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SYNAPSE WORKS
Case Studies

Real results for
real businesses

Every project is a partnership. Here's how we've helped organisations across the UK transform their operations with custom software.

Reduced Production Processing Time by 68%
Manufacturing

68%

Efficiency Gain

340%

ROI (12mo)

3

Sites Unified

450+

Users

Meridian Manufacturing Ltd

Reduced Production Processing Time by 68%

Product: FlowSync Pro

Meridian Manufacturing was struggling with manual production tracking across three factory sites. We implemented FlowSync Pro to automate workflow management, replacing paper-based systems with real-time digital tracking. The result was a 68% reduction in processing time and 340% ROI within 12 months.

// The Challenge

Paper-based production tracking across three sites caused delays, errors, and zero real-time visibility into operations.

// Our Solution

Deployed FlowSync Pro with custom workflow modules for production tracking, quality checks, and shift handovers. Integrated with existing ERP for seamless data flow.

Unified 12 Legacy Systems Into One Portal
Logistics

12

Systems Unified

45hrs

Time Saved/Week

35%

Cost Reduction

1,200

Employees

Atlas Logistics Group

Unified 12 Legacy Systems Into One Portal

Product: TeamHub Portal

Atlas Logistics operated 12 separate systems for fleet management, warehousing, HR, and communications. We built TeamHub Portal to consolidate everything into a single platform, saving 45 hours per week in administrative overhead.

// The Challenge

Staff wasted hours switching between 12 different systems daily. Data was siloed, communication was fragmented, and no one had a complete operational picture.

// Our Solution

Built a custom TeamHub Portal with integrated modules for fleet tracking, warehouse management, HR self-service, and company communications. Connected to all legacy systems via APIs.

Increased Sales Conversion by 42%
Financial Services

42%

Conversion Increase

55%

Admin Time Reduced

100%

Compliance Rate

85

Advisors Using

Pinnacle Financial Advisors

Increased Sales Conversion by 42%

Product: RelateCRM

Pinnacle Financial needed a CRM that matched their complex advisory process. We customised RelateCRM to track their multi-stage client journey, automate compliance checks, and provide real-time pipeline visibility.

// The Challenge

Generic CRM tools couldn't handle their complex advisory workflows. Compliance documentation was manual and advisors spent more time on admin than client-facing work.

// Our Solution

Customised RelateCRM with bespoke pipeline stages, automated compliance workflows, client portal, and integration with their existing financial planning tools.

Cut Clinical Admin Time by 60%
Healthcare

60%

Admin Time Cut

8

Clinics Connected

94%

Staff Satisfied

50K+

Patients/Year

Northgate Health Group

Cut Clinical Admin Time by 60%

Product: TeamHub Portal

Northgate Health Group needed to streamline clinical documentation and staff coordination across 8 clinics. We deployed a custom TeamHub Portal with clinical workflow modules, reducing administrative burden dramatically.

// The Challenge

Clinical staff spent excessive time on documentation and coordination. Information was scattered across email, paper files, and multiple systems.

// Our Solution

Implemented a custom TeamHub Portal with clinical workflow modules, staff scheduling, document management, and secure messaging. Integrated with existing clinical systems.

Real-Time Visibility Across 200+ Stores
Retail

200+

Stores Monitored

3x

Decision Speed

78%

Stock Issues Found

15

Data Sources

Bridgewater Retail Group

Real-Time Visibility Across 200+ Stores

Product: OpsView Dashboard

Bridgewater Retail needed operational dashboards to monitor performance across their 200+ store network. We built OpsView Dashboard with custom retail KPIs, giving head office instant visibility into every location.

// The Challenge

Head office had no real-time visibility into store performance. Reports were compiled weekly from multiple sources, meaning decisions were always based on outdated data.

// Our Solution

Built OpsView Dashboard integrating data from POS systems, inventory management, footfall counters, and staffing systems. Custom KPIs and alerts for every store and region.

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